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An example of a diagram showing a user's path through a process

This diagram shows the step a user goes through to complete the given task or successfully navigate the website.

The project engagement

A competition website had a potentially confusing journey so we had to describe it in such a way that the client understood what we were going to build and also so that the developers would know what to build.


In order to show complex interactions on a number of webpages we designed a process flow to describe the course of the user's journey through the competition.


The client was happy with the competition process and signed off, the competition itself was a success.

Tools used

  • Pencil sketches
  • Omnigraffle